MBSTC Privacy Policy
Effective Date: April 1, 2023
Midland Baseball & Softball Training Center ("MBSTC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when using our website, contacting us, registering for services, or communicating with us.
Information We Collect
We may collect information that you voluntarily provide, including:
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Parent or guardian name
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Athlete name and age
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Email address
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Phone number
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Baseball or softball training interests
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Lesson, camp, clinic, membership, team practice, or facility rental inquiries
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Scheduling preferences
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Information submitted through website forms
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Communications you send to MBSTC by email, text message, website form, or other methods
We may also collect basic technical information associated with use of our website, such as browser type, device information, IP address, and website usage information.
How We Use Information
MBSTC may use information we collect to:
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Respond to questions and inquiries
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Provide information about baseball and softball training
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Coordinate lessons and scheduling
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Manage facility and team practice inquiries
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Communicate about camps, clinics, memberships, and other MBSTC services
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Provide customer support
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Maintain business and customer records
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Improve our website, services, and customer experience
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Send text messages when the recipient has provided appropriate consent
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Comply with legal, regulatory, safety, and business requirements
SMS and Mobile Information
If you voluntarily opt in to receive text messages from MBSTC, we may use your mobile number to communicate with you regarding your inquiry, lessons, scheduling, facility rentals, team practices, clinics, camps, memberships, and other service-related communications covered by your consent.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that help us operate our communications and business systems. Such providers may process information solely as necessary to provide services to MBSTC and are not authorized by us to use SMS opt-in information for their own marketing purposes.
Message frequency varies based on your interactions with MBSTC. Message and data rates may apply.
You may opt out of MBSTC text messages at any time by replying STOP. You may reply HELP for assistance.
Twilio's current campaign guidance expressly requires a publicly accessible privacy policy stating that mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Twilio
How We Share Information
We may share information with service providers that perform functions on our behalf, such as website hosting, scheduling, payment processing, communications, analytics, and other business technology services.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect MBSTC, our customers, athletes, or others, or address fraud, security, or safety concerns.
We do not authorize service providers to use personal information provided to them on our behalf for their own unrelated marketing purposes.
As stated above, SMS opt-in information and mobile numbers are not sold or shared with third parties or affiliates for marketing or promotional purposes.
Children's Privacy
MBSTC provides baseball and softball training services to youth athletes. Information about an athlete may therefore be provided to us by a parent or guardian for purposes such as lessons, training, camps, clinics, team activities, and scheduling.
Parents and guardians should provide information on behalf of minor children when appropriate. Our website and communication systems are not intended to independently solicit personal information online from children under 13 without appropriate parental or guardian involvement.
Data Security
We use reasonable administrative and technical measures designed to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Choices
You may contact MBSTC to request that we update or correct personal information you have provided.
You may unsubscribe from SMS communications at any time by replying STOP.
Changes to This Privacy Policy
MBSTC may update this Privacy Policy periodically to reflect changes to our business practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or MBSTC's privacy practices, contact:
Midland Baseball & Softball Training Center
Midland, Michigan
Email: midlandballtraining@gmail.com
